Fanvil X6U Enterprise IP Phone
Poly Blackwire C3215 USB & 3.5mm Headset
Konftel 300Wx (with DECT base)
Oak recordXÂ Premium Edition USB Unit - ISDN2
RecordX is designed to enhance your business by enabling you to deliver the best possible service to your customers.
By recording all telephone orders or discussions, you can quickly confirm back to a customer what was agreed. This enables any disputes to be quickly resolved and for the customer to be retained for future business. It also means the avoidance of time-consuming litigation.
RecordX meets the regulatory requirements defined by the FSA and by other regulatory bodies. It is also updated regularly to ensure that it continues to meet the latest regulations as and when they change.
Requires external PC and configuration, please call for full details of this fully featured product.
| Key Features | |
| Product Description | Oak recordXÂ Premium Edition - ISDN2 |
| Product Type | Compact call recorder |
| Playback |
Review multiple calls at the same time Review whole or part of a call Speed up or slow down playback Extract all or part of call to WAV Email call extract to client. Place markers in call & add labels Add searchable Notes to call Mask out section of when exporting View Audit trails View and listen to calls live Evaluate calls using recordX Evaluation |
| Store & Backup Calls | Automated Secure Archive |
| RecordX Individual Extensions | Digital - Up to 16 |
| Search for Calls |
Notes Date, Time, Duration, CLI, DDI Dialled Number, Direction Add & Search Flags Extension Department (when used with Report) CRM and Customer Fields (requires SDK) |
| Integration |
D Channel (CLI/DDI) SMDR/Extension CTI/CRM/Database using recordX SDK |
| Security |
FSA compliant Calls encrypted & tamperproof using 256bit AES User defined security policies Listen to own/department calls only PCI DSS compliant - credit card |
| recordX Trunks (All Extensions) | BRI (ISDN2) Up to 16 |
| Connectivity | Simple USB connectivity |
| Power | Mains adaptor |
| Manufacturer Part Number | 652-0002, 652-0004, 652-0008, 652-0012, 652-0016 |
| Warranty | No warranty |
Whats included:
- Oak recordXÂ Premium Edition USB Unit - ISDN2
- Available in 2, 4, 8, 12, 16 Channel options (please select below)
Optional installation (or telephone install support) available call for details
