Avaya IP Office 500 - IP Office Support Services (IPOSS)
IP Office Support Services (IPOSS) provides direct Avaya Manufacturer remote technical support and upgrade licenses for major IP Office software releases, service packs, Avaya supplied hardware, and Contact Center Solutions for IP Office (IP Office Contact Center, Avaya Contact Center Select, and agent and supervisor desktops).
Delivered by Extera, backed by Avaya, the Services include enhanced remote access capabilities that speed trouble resolution and the deployment of services performed remotely. SSL VPN connectivity prevents security risks while enabling seamless delivery of major upgrades and patches that mitigate risks associated with product interactions and security fixes.
Flexible coverage options meet a range of business needs. One, three or five year contract services can be selected. Available in different configurations including Monday - Friday standard cover and 24 x 7 x 365 for critical business systems and operations.
IPOSS is eligible for IP Office 500 V2 systems running 10.1+
PRICES SHOWN ARE FOR 12 MONTHS OPTIONS ONLY - FOR 3 or 5 YEAR PLEASE CONTACT US (EMAIL/CALL/CHAT)
Key Features | |
Product Description | Avaya IP Office Support Services (IPOSS) |
Product Type |
Direct Manufacturer Support contracts for IP Office CO-DELIVERY (Delivered by Extera) NON CO-DELIVERY (Customer direct to Avaya) |
Support Times Available |
Monday to Friday (8am to 5pm) 24 x 7 x 365 |
Optional Parts Coverage |
No Parts Parts next working day Parts within 4 hours |
Manufacturer Part Numbers |
271605T - IPO-T RTS 24X7-500V2 1YPP 271607T - IPO-T RTS 24X7-120G7 1YPP 271608T - IPO-T C/D RTS 24X7-500V2 1YP 271610T - IPO-T C/D RTS 24X7-120G7 1YPP 271611T - IPO-T RTS 24X7 APR NBD-500V2 1YPP 271613T - IPO-T RTS 24X7 APR NBD-120G7 1YPP 271614T - IPO-T C/D RTS 24X7 APR NBD-500V2 1YPP 271616T - IPO-T C/D RTS 24X7 APR NBD-120G7 1YPP 271617T - IPO-T RTS 24X7 APR 4HR-500V2 1YPP 271619T - IPO-T RTS 24X7 APR 4HR-120G7 1YPP 271620T - IPO-T C/D RTS 24X7 APR 4HR-500V2 1YPP 271622T - IPO-T C/D RTS 24X7 APR 4HR-120G7 1YPP 271629T - IPO-T RTS 8X5-500V2 1YPP 271631T - IPO-T RTS 8X5-120G7 1YPP 271632T - IPO-T C/D RTS 8X5-500V2 1YPP 271634T - IPO-T C/D RTS 8X5-120G7 1YPP 271635T - IPO-T RTS 8X5 APR NBD-500V2 1YPP 271637T - IPO-T RTS 8X5 APR NBD-120G7 1YPP 271638T - IPO-T C/D RTS 8X5 APR NBD-500V2 1YPP 271640T - IPO-T C/D RTS 8X5 APR NBD-120G7 1YPPÂ 271641T - IPO-T RTS 8X5 APR 4HR-500V2 1YPP 271643T - IPO-T RTS 8X5 APR 4HR-120G7 1YPP 271644T - IPO-T C/D RTS 8X5 APR 4HR-500V2 1YPP 271646T - IPO-T C/D RTS 8X5 APR 4HR-120G7 1YPP 271653T - IPO-T RTS 24X7-500V2 3YPP 271655T - IPO-T RTS 24X7-120G7 3YPP 271656T - IPO-T C/D RTS 24X7-500V2 3YP 271658T - IPO-T C/D RTS 24X7-120G7 3YPP 271659T - IPO-T RTS 24X7 APR NBD-500V2 3YPP 271661T - IPO-T RTS 24X7 APR NBD-120G7 3YPP 271662T - IPO-T C/D RTS 24X7 APR NBD-500V2 3YPP 271664T - IPO-T C/D RTS 24X7 APR NBD-120G7 3YPP 271665T - IPO-T RTS 24X7 APR 4HR-500V2 3YPP 271667T - IPO-T RTS 24X7 APR 4HR-120G7 3YPP 271668T - IPO-T C/D RTS 24X7 APR 4HR-500V2 3YPP 271670T - IPO-T C/D RTS 24X7 APR 4HR-120G7 3YPP 271677T - IPO-T RTS 8X5-500V2 3YPP 271679T - IPO-T RTS 8X5-120G7 3YPP 271680T - IPO-T C/D RTS 8X5-500V2 3YPP 271682T - IPO-T C/D RTS 8X5-120G7 3YPP 271683T - IPO-T RTS 8X5 APR NBD-500V2 3YPP 271685T - IPO-T RTS 8X5 APR NBD-120G7 3YPPÂ 271686T - IPO-T C/D RTS 8X5 APR NBD-500V2 3YPP 271688T - IPO-T C/D RTS 8X5 APR NBD-120G7 3YPPÂ 271689T - IPO-T RTS 8X5 APR 4HR-500V2 3YPP 271691T - IPO-T RTS 8X5 APR 4HR-120G7 3YPPÂ 271692T - IPO-T C/D RTS 8X5 APR 4HR-500V2 3YPP 271694T - IPO-T C/D RTS 8X5 APR 4HR-120G7 3YPPÂ 271701T - IPO-T RTS 24X7-500V2 5YPP 271703T - IPO-T RTS 24X7-120G7 5YPPÂ 271704T - IPO-T C/D RTS 24X7-500V2 5YPP 271706T - IPO-T C/D RTS 24X7-120G7 5YPPÂ 271707T - IPO-T RTS 24X7 APR NBD-500V2 5YPP 271709T - IPO-T RTS 24X7 APR NBD-120G7 5YPP 271710T - IPO-T C/D RTS 24X7 APR NBD-500V2 5YPP 271712T - IPO-T C/D RTS 24X7 APR NBD-120G7 5YPP 271713T - IPO-T RTS 24X7 APR 4HR-500V2 5YPP 271715T - IPO-T RTS 24X7 APR 4HR-120G7 5YPP 271716T - IPO-T C/D RTS 24X7 APR 4HR-500V2 5YPP 271718T - IPO-T C/D RTS 24X7 APR 4HR-120G7 5YPP 271725T - IPO-T RTS 8X5-500V2 5YPP 271727T - IPO-T RTS 8X5-120G7 5YPP 271728T - IPO-T C/D RTS 8X5-500V2 5YPP 271730T - IPO-T C/D RTS 8X5-120G7 5YPP 271731T - IPO-T RTS 8X5 APR NBD-500V2 5YPP 271733T - IPO-T RTS 8X5 APR NBD-120G7 5YPP 271734T - IPO-T C/D RTS 8X5 APR NBD-500V2 5YPP 271736T - IPO-T C/D RTS 8X5 APR NBD-120G7 5YPP 271737T - IPO-T RTS 8X5 APR 4HR-500V2 5YPP 271739T - IPO-T RTS 8X5 APR 4HR-120G7 5YPP 271740T - IPO-T C/D RTS 8X5 APR 4HR-500V2 5YPP 271742T - IPO-T C/D RTS 8X5 APR 4HR-120G7 5YPP |
Term | Variable 1, 3 or 5 years |